Customer Service – Retrofit Window Insulation

customer service1Magnetite believes that excellent service is integral to our business and our success. We are a service focused business that works with you to provide retrofit window insulation solutions to reduce noise and energy consumption within buildings. We understand it is important for our clients to receive reliable, timely and efficient service. Our knowledgeable and experienced consultants assess your needs and provide a retrofit double glazing solution that will produce immediate results.

Value of Double Glazing Windows

With Magnetite double glazing windows system there is no need for structural changes or replacement windows, which significantly reduces your costs. This is the affordable way to acoustically insulate and thermally enhance your building envelope. Long term value of double glazing is important and we are confident that Magnetite windows can offer this. We commit to this by offering our customers a 7 year warranty on all installations.


Magnetite (Australia) Pty Ltd was presented with two awards at the Australian Business Awards 2009, in the categories of Best Value Product and Service Excellence. Magnetite was one of 83 Australian Business Award recipients from a total of 1588 entries across 16 categories. The Australian Business Awards are a national program honouring organisations that demonstrate the core values of business excellence, product excellence, sustainability and commercial success in their respective industries.

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Residential services
Enjoy the benefits of
Retrofit Double Glazing
for comfortable living.
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Commercial services
Boost productivity, comfort
and efficiency with Retrofit
Double Glazing.
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Discover the benefits
There are many reasons
to double glaze
your existing windows.
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Browse our range
Discover our range of
quality window and door
insulation products.
  • Why Double Glaze with Magnetite

    Double Glazing Performance + Magnetite Service = Best Customer Value

    Our retrofit double glazing window solutions are independently tested and proven to reduce noise through a window and improve the thermal performance of your windows by up to 70%.  We are passionate about delivering informed advice and an exceptional level of service which is supported by the awards we have won.  Isn’t it time you experienced Magnetite’s awesome value

    Proud Recipients of Multiple Business Awards

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  • What is Retrofit Double Glazing

    Retrofit double glazing is the addition of a secondary glazing layer to the existing window. Magnetite’s solutions are designed to suit various types and shapes of windows. Our retrofit double glazing window solutions can outperform traditional double glazed windows. Reduce noise by up to 70%, improve thermal glazing performance by up to 70% and enhance the energy efficiency of your home or office.

    We understand it is important for our clients to receive knowledgeable, timely and efficient service. Magnetite will be there to help you from your first call through to the assessment, installation to after sales service. At Magnetite, our mission is to “exceed our customer’s expectation of comfort”. Whether it is traffic noise, winter cold or summer heat, we will provide the best retrofit double glazing windows solution to suit you

    Magnetite’s retrofit double glazing window systems provide soundproofing and thermal insulation without replacing existing windows. No structural changes are required, which reduces your cost. Enjoy the benefits of double glazed windows without the hassle of window replacement. Magnetite’s retrofit double glazing windows are an affordable and effective way to soundproof and insulate your home or office. Our 7 year warranty is longer than the industry standard and compliments the comfort that comes from dealing with an industry leader with over 18 years’ experience.

How Magnetite Works

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